Refund Policy for Prime Avenue
At Prime Avenue, customer satisfaction is our top priority. If you’re not completely satisfied with your purchase, we’re here to help!
Returns:
You can return most items within 30 days of receiving your order. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition you received it.
Refunds:
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed to your original payment method within 7-10 business days.
Exchanges:
If you need to exchange an item for a different size or color, please contact us within 30 days of purchase. We’ll guide you through the exchange process.
Shipping Costs:
Shipping costs for returns are the responsibility of the customer unless the item is defective or incorrect.
For any questions or to initiate a return, please contact our customer service team at [contact information]. Thank you for shopping with us!